Terms /Shipping / Returns
Terms of Sale:
General Terms of Sale: Most orders will normally be shipped within 48 - 72 hours from the time of the receipt of your credit card, excluding Sundays and Holidays. All prices are in US Dollars. The shopping cart will calculate shipping after you have added your address. Prices are subject to change without notice.
Methods of Ordering: On-line, Mail, or via Phone by calling (541) 726-8093 or (541) 844-5519 Telephone orders may be called during store hours Monday through Saturday. [10 - 5:00pm pacific time.]
We accept Visa, Mastercard and American Express via Authorize.net's secure server, You may also pay by Cashiers Checks and Money Orders if you phone your order in. Please do not send cash. (Online orders to be paid via credit card only.)
Taxes: Oregon does not require a state tax.
Prior authorization must first be obtained. To do so, please contact Gayle and put "Return Authorization Request" in the subject line. Return requests must be made within 5 days of receipt of items and return postmarked within 3 days from receipt of authorizations. Return shipping costs are excluded from refunds. No returns, refunds or exchanges on books or packets. Our goal is to provide you with a pleasant shopping experience and we are happy to do whatever we can to ensure your needs are met!
Packages will be shipped via UPS or USPS.
Damage/Errors: All orders are packed with the utmost of care. If damage should occur during transit please contact the carrier. Save all boxes, product, and packing material for inspection by the shipping company. You may not receive a claim if these items are not kept. If damage is our error, please contact us within 5 days of receipt. Small items are carefully wrapped for protection. Please check all packing material and boxes for shortages.If you have any questions please contact us.