Privacy Policy

We Respect Your Privacy. 

Personal information will not be collected when you visit our website unless you enter it specifically in a form.

Certain non-personal information is collected automatically by our statistics program when you visit our website, however this information does not identify you personally.  We do not share any emails with outside agencies except for authorized law enforcement organizations upon request.

Your computer will store your profile information and let you retrieve it, enabling you to make multiple purchases without retyping your information each time you visit our site if you should choose to do so. Simply click "Remember Me" located on the bottom of the shipping page for this option. This is called a "cookie" and sits in your web browser directory.

The shopping Cart will generate a temporary cookie to track your progress through the store and keeps your information unique from other customers. This type of cookie is deleted as soon as you leave our store and does not store credit card information.  

We do not make claims, promises or guarantees about the accuracy, completeness, or adequacy of the contents of this website. We are not liable for omissions or errors in the contents of this website.

No expressed, implied, or written warranty is given with respect to the contents of this website or its hyperlinks to other Internet resources. No warranties are given of non-infringement of third party rights, title, merchantability, fitness for a purpose and freedom from computer virus with respect to the contents of this website or its hyperlinks to other Internet resources.

All references in this website to specific commercial products, processes, or services is for the information and convenience of the public. Any use of trade names, firm or corporation names is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by Gayle Oram MDA, VGM

Terms /Shipping / Returns

Terms of Sale:

General Terms of Sale: Most orders will normally be shipped within 48 - 72 hours from the time of the receipt of your credit card, excluding Sundays and Holidays.  All prices are in US Dollars. The shopping cart will calculate shipping after you have added your address. Prices are subject to change without notice.

Ordering:

Methods of Ordering: On-line, Mail, or via Phone by calling (541) 726-8093 or (541) 844-5519 Telephone orders may be called during store hours Monday through Saturday. [10 - 5:00pm pacific time.]

Payments :

We accept Visa, Mastercard and American Express via Authorize.net's secure server, You may also pay by Cashiers Checks and Money Orders if you phone your order in.  Please do not send cash.  (Online orders to be paid via credit card only.)  

Payment Processing

Taxes: Oregon does not require a state tax.

Privacy Policy:

All information is confidential. We do not sell or share any customer information, names, addresses, etc.  No credit card numbers are kept on file. For more information, please see our “Privacy Policy” located at the bottom of any of the web site screens.

Return Policy:

Prior authorization must first be obtained. To do so, please email and put "Return Authorization Request" in the subject line. Return requests must be made within 5 days of receipt of items and return postmarked within 3 days from receipt of authorizations. Return shipping costs are excluded from refunds.  No returns, refunds or exchanges on books or packets. Our goal is to provide you with a pleasant shopping experience and we are happy to do whatever we can to ensure your needs are met!

Shipping:

Packages will be shipped via UPS or USPS.

Damage/Errors: All orders are packed with the utmost of care. If damage should occur during transit please contact the carrier. Save all boxes, product, and packing material for inspection by the shipping company. You may not receive a claim if these items are not kept. If damage is our error, please contact us within 5 days of receipt. Small items are carefully wrapped for protection. Please check all packing material and boxes for shortages.

If you have any questions please contact us.